When our institution shifted from in-person to online instruction due to Covid, I was confident that I could pull it off. After all, I had devoted my doctoral work to instructional design and online writing pedagogies. I posted my students’ final assignments and made a few instructional videos, and my students finished out their semester with few problems in our course—though certainly they had other problems in their lives. When I was asked to teach a synchronous online course that summer using Zoom as our platform, I was similarly confident. Of course I could do that—I had been using Zoom…
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