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    Digital Rhetoric Collaborative

    A Vision for the “New Normal”: Lessons learned from a graduate program in educational technology

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    By Liz Owens Boltz on August 16, 2021 Blog Carnival 19

    As COVID-19 emerged, we in the Master of Arts in Educational Technology (MAET) program at Michigan State University heard from graduate-level learners teaching from K-12 through higher ed: Educators needed support as they tried to navigate the unknown—professionally and personally. We’ve been able to connect with educators in many different contexts, countries, and cities throughout the rapid transition to remote teaching and during further transitions required in the 2020 – 2021 school year. Two things we know: educators are burnt out and teaching continues to be de-professionalized. What had previously been quick emails or 30-minute advising sessions with our adult learners became 1-hour to an-hour-and-a-half video chats. Our strong connection to our students allowed for this intimate sharing to occur and it sparked the creation of a variety of resources to support educators around the world as COVID-19 spread. When we reflect on the future of wellness practices that we learned through this experience (and are still practicing), our key takeaways for supporting educators are to:

    • Schedule time realistically 
    • Be present as a listener
    • Validate concerns, worries, fears, and frustrations that are shared
    • Follow-up with check-ins, resources, or strategies
    A confused robot toy is pictured on top of an upside-down green basket. Another green basket is about a foot away. Robot's hands are on its head since it cannot cross the gap.
    Robot is unable to cross the gap
    A plank has been placed across the two green baskets so that robot can cross the gap. This animated image shows robot moving across so it can get to the other side.
    A simple solution allows robot to cross
    UDL is a framework that seeks to create the best learning experience for all learners—the “bridge of learning.” In the images above, the bridge is an example of an infrastructure that has been designed to provide Robot (and others) with access back and forth.

    Although accessibility is a complex topic and requires more words than we have here, we’ve learned a few things on our accessibility journey that we want to share with you:

    • Explore our slides from a presentation on course-level, program-level, and college-level accessibility
    • Explore our July 2021 tweets (@MAET) and Google Doc with a collection of accessibility information

    As educators moving into the post-pandemic world, we plan to shed:

    • Deficit views of learners and their contexts
    • Uncritical acceptance of educational technologies, particularly those that follow a surveillance / policing mindset
    • Punitive approaches to assessment
    • That the way it has been done before—or institutionally—does not have to be the way moving forward

    As we turn toward our collective, post-COVID-19 future, we seek to be—and support those who will serve as—transformative leaders who will move learning communities toward meaningful and equitable digital experiences following the pandemic.

    Green image with top text that reads, we wil carry in our hearts and engage in our practice:
• We believe that all manifestations of racism are harmful, as is our silence if we fail to denounce them. We will work to create and promote an anti-discriminatory environment for our learners, and their learners. Teaching is political.
• We continue to create and design curriculum, courses and programs in ways that are accessible to all, using UDL and web accessibility principles.
• We support all learners, regardless of ability, prior experience, and access to digital technologies.
• We give learners second (and third and fourth) chances.
• We focus on compassion and common humanity.
• We embrace an openness to alternative approaches to assessment.
• We continue to be iterative, lifelong questioners who push back against systemic oppression, advocate for historically marginalized peoples, and center our learners as best we can...we hope you will, too.
At the bottom of the graphic is the Team MAET logo: Master of Arts in Educational Technology.

    Author

    • Liz Owens Boltz
      Liz Owens Boltz

      Dr. Boltz serves as Co-Director and Assistant Professor in Michigan State University's Master of Arts in Educational Technology program.

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